Return & Exchange Policy

  • All products purchased from www.sifona.com can be exchanged within 15 days only if:
  • The item(s) is faulty, damaged or defective at the time of delivery.
  • The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
  • There would be no return or exchange of any dress/ cloth if the flyer sealed is opened.
  •  Customer should claim the exchange within a week time if there is any defect in the piece.
  • Pictures shown on the website and real dress may have slightly difference in color because of the lighting effects in photo-shoot.
  • SIFONA does not offer a “cash refund” or “Money Back Guarantee” on purchased items.
  • A “refund” may only be issued if:
  • The customer cancels the order, before SIFONA starts processing the shipment.
  • The item(s) does not match the original specifications of the product.
  • The transaction does not verify the security checks and SIFONA is not willing to process such order.
  • The shipment has been delayed due to weather issues, logistic issues, political issues, etc. and the customer thinks that they do not need the products any longer.
  • Refunds can not be issued from our retail stores.
  • SIFONA has the right to cancel orders for reasons such as – item is out of stock, or the credit card payment declined by the issuing financial institution.

Our Mission

Sifona has aimed to cater a Women Fashion Industry and provide them with Best of Asian Collection while adding up Western Colors to offer a complete versatile range in Women Clothing. Value and fashion for all seasons, reasons and occasions- that’s what Sifona is all about.

Our Vision

Sifona has perceived to develop a Collaborative Movement which will transform Social and Environmental Standards in the fashion industry within a decade.

Our Passion

Value and fashion for all seasons, reasons and occasions- that’s what Sifona is all about. With a strong, directional approach which resonates with like minds, we have quietly evolved into a highly significant international label.