- All products purchased from www.sifona.com can be exchanged within 15 days only if:
- The item(s) is faulty, damaged or defective at the time of delivery.
- The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.
- There would be no return or exchange of any dress/ cloth if the flyer sealed is opened.
- Customer should claim the exchange within a week time if there is any defect in the piece.
- Pictures shown on the website and real dress may have slightly difference in color because of the lighting effects in photo-shoot.
- SIFONA does not offer a “cash refund” or “Money Back Guarantee” on purchased items.
- A “refund” may only be issued if:
- The customer cancels the order, before SIFONA starts processing the shipment.
- The item(s) does not match the original specifications of the product.
- The transaction does not verify the security checks and SIFONA is not willing to process such order.
- The shipment has been delayed due to weather issues, logistic issues, political issues, etc. and the customer thinks that they do not need the products any longer.
- Refunds can not be issued from our retail stores.
- SIFONA has the right to cancel orders for reasons such as – item is out of stock, or the credit card payment declined by the issuing financial institution.
Sifona has perceived to develop a Collaborative Movement which will transform Social and Environmental Standards in the fashion industry within a decade.
Value and fashion for all seasons, reasons and occasions- that’s what Sifona is all about. With a strong, directional approach which resonates with like minds, we have quietly evolved into a highly significant international label.